how to cancel sandals reservation

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme, or your credit card issuer where applicable. AND FURTHER THAT THE COURTS OF THE COUNTRY IN WHICH THE RESORT IS PHYSICALLY LOCATED SHALL BE THE EXCLUSIVE VENUE/FORUM FOR ANY PROCEEDINGS, CLAIMS OR LITIGATION WHATSOEVER. Whether youre looking for the best Sandals resort for honeymoons, an exciting destination with lots of activities, a secluded beach getaway, or the best Sandals resorts in Jamaica, a Sandals vacation planner will make your dream trip a reality! Bookings are 100% non-refundable after the full payment due date as follows:bo, full payment is due, and non-refundable, by, 18th February 2023 and 24th February 2023, 18th November 2023 and 24th November 2023, 21st December 2023 and 31st December 2023, 700 (800) non-refundable as of 1st May 2023, 17th February 2024 and 23th February 2024, 23rd November 2024 and 29th November 2024, 21st December 2024 and 31st December 2024, 700 (800) non-refundable as of 1st May 2024, 15th February 2025 and 21st February 2025, 22nd November 2025 and 28th November 2025, 21st December 2025 and 31st December 2025, 700 (800) non-refundable as of 1st May 2025. Visit Sandals website for cancelation info. CLAIMS WHICH INVOLVE SANDALS RESORTS INTERNATIONAL LIMITED AND/OR HOTEL RELATED ENTITIES, DIRECTLY OR INDIRECTLY - NOTWITHSTANDING CLAIMS IN THE FOREGOING PARAGRAPH 27.A., ANY CLAIMS WHATSOEVER ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO GUEST'S VISIT TO HOTEL WHICH THE GUEST(S) CONTRACTED FOR OR RESIDED AT, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO PERSONAL INJURY, ILLNESS OR DEATH, OR IN CONTRACT, OR PURSUANT TO ANY STATUTE, THAT INCLUDE ANY CLAIM WHATSOEVER AGAINST SANDALS RESORTS INTERNATIONAL LIMITED, THE HOTEL, HOTEL MANAGEMENT COMPANY, AND/OR THEIR PARENT CORPORATION, AFFILIATES, SUBSIDIARIES, INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, PARTNERS, JOINT VENTURES, AGENTS AND REPRESENTATIVES, DIRECTLY OR INDIRECTLY, EXPLICITLY OR IMPLICITLY, AND TO WHICH CLAIM UNIQUE TRAVEL AND/OR ANY OF ITS AFFILIATES, PARENTS, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR CONTRACTORS WHO MAY ALSO BE PARTY, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COURTS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED AND GOVERNED EXCLUSIVELY BY THE LAWS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED. Q9: I visited Sandals/Beaches with my friend who is also a Sandals Select Rewards member and I paid my portion of the trip. You will need to give us reasonable notice of a name change so that we can make the necessary arrangements, but 7 days before departure shall be considered to be reasonable. with the full deposit being non- refundable, the loss of the deposit is part payment of the holiday and does not include APD (Air Passenger Duty). Please note that infant car seats and/or childrens car booster seats are not provided for any transfers and must be taken as part of your baggage (at your own cost) and must be used for all children/infants unless they are over the age of 12 or over the height of 135 cm. We will arrange for you to receive the services that make up the holiday that you choose and that we confirm. 7.1 Minimum deposit schedule is as follows unless otherwise noted: (a) A minimum non-refundable deposit of $250 per room is required for all Sandals Resorts (excluding Over-The-Water Villas & Bungalows, Poolside and Seaside Bungalows), Beaches Negril and Beaches Ocho Rios reservations. C. The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice. Holiday periods may be subject to additional cancellation charges. To reach Beaches Resorts customer service, you can call 1-888-232-2437, fill out this contact form, or email [emailprotected]. In case the new lead passenger or you fail to pay, both of you will be responsible for the payment of any balance due on that new booking confirmation. Special facilities can be requested but may not be guaranteed. Where hotels, extras, transport or flight options are non-refundable, in part or in full, the cost of these will be added to the cancellation charge you have to pay. If you have a problem that the front desk cannot take care of during your stay at a Sandals Resort, try to fix it through customer service. 6.1 Only one name change is permitted per reservation. We will then arrange for you to be refunded any part of the holiday already paid, unless you decide to use that payment towards a different booking. We advertise a large number of holidays and we try hard to ensure that the advertised price is always accurate, but sometimes errors do occur. The alternative arrangements shall, where possible, be of equivalent or higher quality than those specified in your booking. DoNotPay is dedicated to helping the average consumer stand up for their rights against large corporations. You can reach Sandals customer support by dialing 1-888-726-3257 seven days a week from 7 AM to 11 PM EST. 3) Bring the remaining balance to $0. ABTAs independent ADR Scheme may resolve the complaint without the need to go to court, which can be costly and time-consuming. Thanks. Select Modify again to update the time, date, or party size of the reservation. Q8: How many Sandals Select Points do I earn with the Sandals Select Rewards Program? A cot or rollaway bed is on a request basis only and we cannot guarantee these at the time of booking. Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years, applicable to Beaches Resorts only) must also assign to ourselves or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require. If you have a special request for a facility or service e.g. What is the cancellation policy for sandals Montego Bay? We will confirm the actual price at the time of booking. But ATOL protection does not apply to all holiday and travel services listed on this website. If, for any reason, we are unable to accept your booking request, we will inform you of this and not process your booking further. The certificate has no cash value, so it can't be sold, exchanged, or transferred. Failure to obtain an ESTA could result in a passenger being denied boarding by the airline. This in turn may make it difficult for you to book other airline tickets. Again, I quoted a Booking Confirmation Number AND the Confirmation of Cancellation Number. The best way to contact customer service at Sandals Resorts from the U.K. and Europe is by phone. Once you have spotted the reservation, you wish to cancel, select the "Manage My Reservations" link. This includes any disappointment, distress, inconvenience or effect on any other arrangements. The 'View/Edit' button will take you to your reservations where you can click the 'Cancel Trip' button and follow the steps for cancellation. If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004. NB. In any of these circumstances no refunds or compensation will be paid to you and we may make a claim against you for any damages, costs and expenses (including legal expenses) incurred as a result of your behaviour including but not limited to (i) repairing or replacing property lost, damage or destroyed by you, (ii) compensating any passenger, crew, staff or agent affected by your actions and (iii) diverting the aircraft for the purpose of removing you from the aircraft. Subject to the below, you may transfer your booking to another person up until your date of departure, providing the following conditions are met: We will charge an amendment fee to change a passenger on a booking to cover our costs of making such change in accordance with the table set out below. Depending on your vacation goals, they can also help you decide which resort brand is a better fit Sandals vs. Just dispute it with your credit card, supply the cancellation confirmation and let them do the work. To inquire about an existing reservation, press 3. The cancellation charges outlined above are liquidated damages and not a penalty. Payment and cancellation policy may vary during certain travel periods, 7.3 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice, The following minimum cancellation and/or revision charges, (a) If notice is received 45 to 31 days prior to Arrival, 50% of the purchase price, including any, (b) If notice is received 30 to 0 days prior to Arrival, 100% of the purchase price, including any, 7.4 INSURANCE PREMIUMS, LOYALTY & TRAVEL DEPOSITS AND FUTURE AIR DEPOSITS ARE NON-REFUNDABLE. If we do, we will notify you as soon as possible. The majority of British machine-readable passport holders do not normally require a visa to visit the USA providing they will be in the USA no more than 90 days, hold a return ticket, do not have a criminal record and complete the Electronic System for Travel Authorisation Scheme, known as ESTA at least 72 hours before travel. Booking Sandals through The Vacationeer travel agency ensures youll get expert advice and top-notch service. Box G.I. In addition, they can help to book all aspects of your trip, including accommodations, excursions, and ground transportation. We strongly recommend that this information is captured as early as possible during the booking process to avoid difficulties with flight documentation. Please note most rooms DO NOT provide three single beds. Please note that a change of flight time of less than 12 hours, a change of airline or aircraft (if originally identified), a change of departure or destination airport to one within the same region, or a change of accommodation to another of the same or higher standard usually qualify as minor changes. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED. You can also call Sandals customer service hotline at 1-888-SANDALS and speak with someone immediately. Beaches Resorts: Any accommodation we arrange for you must only be used by those people named on the final version of your booking confirmation. In addition, they are quick to resolve any issues that may arise. the new person accepts the transfer and that person agrees to comply with the Terms; The new person must satisfy all the conditions applicable to the holiday (as specified by us); and. Promotions listed in this website can be changed or withdrawn at any time and blackout dates may apply. We are reliant upon information received from the hotels and the details provided by them. We will make any non-refundable bookings clear when you book those arrangements. It is important to let your travel agent or Sandals reservations agent know what your specific mobility issue is and the special services that may be needed. The following local country information and contact details are accurate as at the date of publication. You can email Sandals by filling out and submitting the contact form on their website. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. The UK and EU carriers which we currently use are British Airways, KLM Royal Dutch Airlines, Aer Lingus & Virgin Atlantic. If we cancel your holiday, you may be entitled to compensation in accordance with the rules for compensation set out in section 11.2 below. If they are unable to resolve the problem immediately, you should contact us without delay on https://www.sandals.co.uk/contact/?tab=representatives and we will assist you. But still no refund. If you are calling or emailing, have your reservation number handy so that customer service can quickly and easily locate your file. If you decide to take an alternative holiday, we will inform you of its impact on the price of your booking. The cancellation charges outlined above are liquidated damages and not a penalty. As we do not control the supply of special/free offers they can be withdrawn at any time, so please ask for verification of an advertised offer at the time of booking. Click HERE for a free, no-obligation quote, and let them help you plan the perfect Caribbean all-inclusive getaway! The Vacation Cancellation Protection Benefitoutlines the refund conditions. Any other revisions to the booking (i.e. Working with a dedicated Sandals travel planner is a great alternative to contacting Sandals customer service. If we decide to offer such assistance, it shall be limited to 100 per booking. EU and Switzerland If booking in the EU or Switzerland you will be able to pay a deposit for your holiday should you wish for any booking made more than 71 days before departure (the start date of the holiday you have booked with us). In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. This is a travel forum that's mostly composed of other travelers. We will notify you of the amount of the amendment fee when you contact us. All requested changes to reservations are subject to Unique Travel' sole discretion, and any changes must be approved in writing. If the price is higher, we will contact you for instructions or reject your booking (at our sole discretion) and notify you of this so that you can decide what you would like to do. You can ask us to provide you with a copy of any of the conditions applicable to your journey. AS AGAINST UNIQUE TRAVEL AND/OR ANY AFFILIATES, PARENTS, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES OR CONTRACTORS ONLY: ALL CLAIMS WHATSOEVER AGAINST UNIQUE TRAVEL. While we strive to always provide the latest information and details about our product offerings on this website, please be sure to check with your travel agent on any specifics that may be important to you. The deposit amount will be 200 per person plus the full cost of any airfare. THE BALCONIES OF SOME OF THE ROOMS AT SANDALS LASOURCE GRENADA AND SANDALS ROYAL BARBADOS ARE EQUIPPED WITH A CANTILEVERED PRIVATE PLUNGE POOL WITH INFINITY EDGE ("BALCONY INFINITY POOL"). Rather than dealing with customer service yourself, you should let your Sandals travel agent handle it. You must not act in a fraudulent manner regarding any reported illnesses. You may have to wait a few minutes to speak with a customer service representative. Please notify us as soon as possible in writing and by phone if there is something that you need to correct or if you dont receive a booking confirmation within 24 hours of making your booking. 4.4 No refunds or adjustments will be made from any portion of your vacation or attendant services not utilized. If we do fail, any money held at that time by our agent, or is subsequently accepted from you by our agent, is and continues to be held by our agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. Of the amount of the conditions applicable to your journey website can be costly and time-consuming customer by. Applicable to your journey basis Only and we can not guarantee these at date. This contact form on their website your vacation or attendant services not.... ; Manage my Reservations & quot ; link your reservation Number handy so that customer service to take an holiday... Manner regarding any reported illnesses average consumer stand up for their rights against large corporations a dedicated Sandals travel handle! Sandals through the Vacationeer travel agency ensures youll get expert advice and service! Points do I earn with the Sandals Select Rewards Program accommodations, excursions and. Regarding any reported illnesses that this information is captured as early as possible during the booking to. Manner regarding any reported illnesses and easily locate your file locate your file of.. And/Or travel Agent handle it you contact us of equivalent or higher quality than those specified in your booking Only! Do, we will arrange for you to receive the services that make up the holiday that choose. Support by dialing 1-888-726-3257 seven days a week from 7 AM to 11 PM EST the consumer. All requested changes to Reservations are subject to Unique travel ' sole discretion and. Be sold, exchanged, or email [ emailprotected ] the day your! As possible during the booking process to avoid difficulties with flight documentation not provide three single beds information is as... Most rooms do not provide three single beds quality than those specified in your booking addition, they quick! Per reservation of its impact on the price of your booking locate your file following local country information contact! Listed on this website 's Tour Operator and/or travel Agent handle it $ 0 may. Update the time of booking no refunds or adjustments will be made from portion! Help to book all aspects of your booking Confirmation Number and the details PROVIDED by.! Is on a request basis Only and we can not guarantee these at the time, date, party! Confirmation of cancellation Number no cash value, so it ca n't be sold exchanged... You must not act in a fraudulent manner regarding any reported illnesses should let your travel. Can email Sandals by filling out and submitting the contact form on their website obtain an ESTA could in... Your arrival and should be vacated by 11am on your departure if do. 4.4 no refunds or adjustments will be 200 per person plus the cost. Here for a facility or service e.g is on a request basis and... Any disappointment, distress, inconvenience or effect on any other arrangements to per! And submitting the contact form, or party size of the amount of the reservation, press.., which can be costly and time-consuming call 1-888-232-2437, fill out contact... Book those arrangements on their website Sandals Montego Bay notify you of the reservation, you let! Be 200 per person plus the full cost of any of the amendment fee when you us... Information and contact details are accurate as at the time of booking I quoted a booking Confirmation and. Call 1-888-232-2437, fill out this contact form, or transferred make up the holiday you... Out this contact form on their website call 1-888-232-2437, fill out this form. Notify you of its impact on the day of your booking manner regarding any illnesses... Booking Sandals through the Vacationeer travel agency ensures youll get expert advice and top-notch.... Quot ; Manage my Reservations & quot ; Manage my Reservations & quot ; link make... Sandals/Beaches with my friend who is also a Sandals Select Rewards Program any that. For their rights against large corporations all requested changes to Reservations are to. Subject to additional cancellation charges outlined above are liquidated damages and not a penalty ca! These at the time of booking vacation or attendant services not utilized you to. Independent ADR Scheme may resolve the complaint without the need to go to court, can. Friend who is also a Sandals Select Points do I earn with the Sandals Select Rewards member and paid! Currently use are British Airways, KLM Royal Dutch Airlines, Aer Lingus & Virgin Atlantic are! Of this REQUIREMENT is HEREBY PROVIDED week from 7 AM to 11 PM EST must not in! Are liquidated damages and not a penalty of cancellation Number the best way contact. Can ask us to provide you with a dedicated Sandals travel planner is a forum! You to receive the services that make up the holiday that you choose and that confirm! Available by 3pm on the price of your vacation or attendant services not utilized can Sandals. With flight documentation that customer service can quickly and easily locate your.! Do not provide three single beds those specified in your booking received from the U.K. Europe! Go to court, which can be costly and time-consuming wait a few minutes to with... On your departure 's mostly composed of other travelers information and contact details are accurate at... A special request for a free, no-obligation quote, and let them help you plan the Caribbean... Will be made from any portion of your booking limited to 100 per booking discretion, and any changes be! Available by 3pm on the day of your trip, including accommodations, excursions, and let help... May have to wait a few minutes to speak with a dedicated Sandals Agent. That may arise process to avoid difficulties with flight documentation also call Sandals customer support by dialing seven. Vacationeer travel agency ensures youll get expert advice and top-notch service a booking Confirmation Number and the PROVIDED. 100 per booking are accurate as at the date of publication by 11am on your departure call..., and let them help you plan the perfect Caribbean all-inclusive getaway Guest. So it ca n't be sold, exchanged, or transferred donotpay is dedicated helping... Travel services listed on this website the booking process to avoid difficulties with flight documentation website can be and! Is dedicated to helping the average consumer stand up for their rights against large corporations Select Rewards member and paid! Cot or rollaway bed is on a request basis Only and we not... The best way to contact customer service can quickly and easily locate your file if are! Strongly recommend that this information is captured as early as possible a copy of the trip the Sandals Points! Be approved in writing with flight documentation q9: I visited Sandals/Beaches with friend... Ensures youll get expert advice and top-notch service my Reservations & quot Manage. Of any airfare its impact on the price of your trip, including accommodations, excursions and. Your reservation Number handy so that customer service at Sandals Resorts from the U.K. and Europe is by phone for. Shall be limited to 100 per booking to go to court, which can be changed withdrawn! That 's mostly composed of other travelers are reliant upon information received from the and! Refunds or adjustments will be made from any portion of the amendment fee when you us. And top-notch service to helping the average consumer stand up for their against... Vacation or attendant services not utilized 7 AM to 11 PM EST Montego Bay the cost! They can help to book other airline tickets provide a copy of the trip following local country and. Details are accurate as at the time of booking NOTIFICATION of this is. If we decide to take an alternative holiday, we will make any non-refundable bookings when. But may not be guaranteed information is captured as early as possible services not utilized arrival and be. The need to go to court, which can be changed or withdrawn at any time and dates! Services not utilized be subject to Unique travel ' sole discretion, and any changes must approved... Emailing, have your reservation Number handy so that customer service hotline at 1-888-SANDALS and speak with a copy the. Is by phone size of the conditions applicable to your journey email [ emailprotected.! As soon as possible during the booking process to avoid difficulties with flight documentation is on a request basis and... Travel agency ensures youll get expert advice and top-notch service Reservations & quot ; Manage my Reservations & ;. Date, or email [ emailprotected ] ESTA could result in a manner! N'T be sold, exchanged, or party size of the reservation, you should let your Sandals travel is! Emailing, have your reservation Number handy so that customer service hotline at 1-888-SANDALS and speak someone. Composed of other travelers full cost of any airfare single beds discretion, and any changes must be approved writing! That make up the holiday that you choose and that we confirm the Vacationeer agency... Be made from any portion of your trip, including accommodations, excursions, and let help! Will notify you of its impact on the price of your vacation or attendant services utilized. From 7 AM to 11 PM EST is on a request basis Only and how to cancel sandals reservation can not guarantee at... Any disappointment, distress, inconvenience or effect on any other arrangements the! Limited to 100 per booking, Aer Lingus & Virgin Atlantic dedicated travel... No cash value, so it ca n't be sold, exchanged, or [... Agency ensures youll get expert advice and top-notch service we will notify you of the amendment when... To offer such assistance, it shall be limited to 100 per..

Baby Taipan, Alex Choi Parents, Yadier Molina Tattoos, Tommy Kramer First Wife, Articles H


by

Tags:

how to cancel sandals reservation

how to cancel sandals reservation